Social Dialogue on Fire

From conflict to collaboration culture
1400 employees – factory in France

Analysis

  • Average productivity of full-time employees is less than 5 hours/day
  • Works councils and safety committees last a very long time without contributing to improving the situation
  • Accident rate 50% higher compared to other companies in the group due to non-compliance with guidelines
  • Management is not visibly present among employees
  • Previously, information was only exchanged when strictly necessary
  • A large number of ongoing cases have been unresolved for years
  • Poor reputation in labor courts

Approach

  • Identifying non-productive activities and conducting root cause analysis
  • Listening exercises at all levels and analyzing satisfaction surveys from recent years
  • Reviewing all court cases from recent years to identify causes
  • Mapping out the necessary information for employees, works councils, safety committees, and management
  • Establishing a structured formal communication plan
  • Setting up informal communication channels
  • Leadership training for both frontline and senior management
  • Modernizing the HR approach (with the same employees)

 

Results

  • Accident rate now at the average level of the group
  • Shift from conflict situations to information exchange
  • Managers involved in daily activities of employees
  • Coaching of senior management team on how to effectively handle “difficult” employee representatives
  • In one year, the time spent productively increased from less than 5 hours to more than 6 hours, with very positive effects on business results in the first year
  • A three-year path to profitability in which necessary changes could be implemented

Get in touch!

We would love to hear from you! Feel free to reach out. Our team is always here to assist you. Contact us today and let’s get things moving!

Minderbroedersstraat 36
3300 Tienen
Belgium
People Exponential logo
© 2024 People Exponential.
 All rights reserved.
Minderbroedersstraat 36
3300 Tienen
Belgium
© 2024 People Exponential.
 All rights reserved.

Get in touch!

We would love to hear from you! Feel free to reach out. Our team is always here to assist you. Contact us today and let’s get things moving!

Minderbroedersstraat 36
3300 Tienen
Belgium